"Koch Martial Arts's customer service is beyond professional. Dealing with them is like dealing with not only a professional company, but a best friend at the same time. I am happy with the products I ordered and wish to order from them again in the future."
Mixed Martial Arts and Boxing
Brockville, Ontario, Canada
"I am very impressed with the genuine customer service that Randall Koch provides through his company. I am currently stationed overseas, and he made the process of shipping internationally and using the online live support from over here far easier than I have experienced elsewhere. The prices are great and I am happy to be a repeat customer! I recommend Koch Martial Arts to anyone."
"Hi there! I have bought items from Koch martial arts and always have been nice and easy (you have to consider I live in Argentina,…, yes…, down there!!!!) . Randall, well……, he is one-of-a-kind person!, all your doubts will be answered and, in my case, always he and the people from koch martial arts have fulfilled my expectations. I strongly recommend this site as a very, very VERY good place to buy (and , between us, very good prices too, jeje!) Thumbs up, Randall and thank you for all your help! "
"Just want to thank you for your good service. We have been purchasing martial arts gear, uniforms and weapons for the past 10 years for our sons from various martial arts businesses both online and in stores. Your prices are excellent and the Action Flex Escrima was received in good condition. Hope to do more business with you in the future."
"Firstly congratulations for running such a smooth and professional operation. The site was very easy to find, is well put together, with accurate descriptions, good pictures. Prompt reply to emails and excellent communication all round. The products arrived promptly, atg the door, with minimum fuss. They are of high quality and exactly what I expected. Pricing was highly competitive. With the international delivery still cheaper than buying locally. Thank you for a great service."
Dr. Amir Nekoee
Bodybuilding and Martial Arts enthusiast
"Randall Koch from Koch Marital Arts and Fitness is a man of integrity and runs a very professional company. My experience with Randall has been amazing; the customer service provided to me was outstanding. He goes above and beyond your expectations. I would recommend them to anyone and I would order from them again. They have been by far the best company I have ordered from."
"I have ordered numerous times from Koch Martial Arts and EVERY TIME, I receive a GREAT TRANSACTION!! The product is ALWAYS Perfect and the Service is SECOND TO NONE!! Being in the Customer Service Industry, I ONLY give repeat business to companies who go ABOVE AND BEYOND and at Koch Martial Arts, that's what I've come to expect EVERY TIME!!
They are always quick to respond to emails and Shipping to Canada is AMAZINGLY FAST!!
I will continue to purchase all of my Bodybuilding clothing and accessories from Koch, why look ELSEWHERE when I've found THE BEST!!!"
Winnipeg, Manitoba, Canada
"Doing business with you has been good & professional! Keep up the good service, it's hard to come by."
Winter Park, Florida
I received it (Everlast® Pro Sparring Safety Cage Headgear) yesterday and it's in really good condition! It's a good decision to buy from you because of the lower prices and I'll inform others to visit your store. I wish you the best and thanks again!"
Montreal, Quebec, Canada
"I have asked Randell Koch so many questions using emails and online Live Support and always received answers to every inquiry.,From right size of headgear to proper fit of Ringstar shoes.And I have to say because of the great customer service, every Item I've purchased has fit perfectly .Always shipped as promised. Professional Service like this is hard to find. .and price of merchandise can't be beat. Thank you."